DELIVERY & RETURNS

Thank you for supporting us during this time. Stay healthy and safe ❤❤❤

WHERE DO WE SHIP FROM?

All of our books are shipped from Lima, Peru via national currier.

However, we do have some of them currently in the UK . If you are buying from us and you are based in the UK or EU, please let us know, as it might be easier and faster to get them shipped from London.

 

UK*

For UK addresses, items are shipped by Royal Mail Special Delivery, which usually arrives two working days after despatch.

 

EUROPEAN UNION*

Orders to the European Union are sent by Royal Mail International Standard, which can take 3–10 working days from despatch, depending on the destination.

 

*This will apply if the item you are purchasing is also available in the UK. Please check availability at the end of every product description.

 

INTERNATIONAL

International orders shipped from Peru with national currier might take around 15-20 working days to be delivered. If you have any doubts please, do not hesitate to contact us first. We will be happy to help you and sort anything out 🙂 🙂

 

TAXES

There may be local duty and/or taxes payable on goods depending on where you are based on. Unfortunately we cannot be responsible for paying these charges. :c

FYI: We usually don’t have this problem at all , but you never know :/

 

Cancelling your order

If you would like to cancel your order before it has shipped, please contact us so that we can cancel the order on our system before authorizing your payment.

If your order has already shipped we will be happy to exchange or refund.

Returns

We hope you are happy with your purchases but if not, we offer a refund on any item as long as it is returned in good conditions. Unfortunately we are unable to reimburse postage costs for returns. 🙁


❤❤ For more information please write us to membranaediciones@gmail.com ❤❤